how it works
select a device
To find your device model, go to the Sell tab on our website.
You will be prompted to answer questions and submit photos that help us quote your device for purchase.
drop off or ship device
When you accept our purchase price(s), you can drop off the device(s) at our local store or mail it using the provided shipping label(s).
Frequently Asked Questions
All revised offers will be communicated with the customer for approval with an explanation. Device offers that are declined by customers will be returned utilizing shipping/pickup arrangements by both parties.
Revised offers that do not receive a response within 5 business days will automatically be processed.
- Back up your data using an external hard drive, SD card, or any other available method.
- Charge Your Device
You may still have an active ESN, IMEI, or MEID due to the following factors: The carrier still has an account associated with the device that is "Active". The account associated with the device has an outstanding balance. The device has been reported stolen or lost.
If the ESN is not clear for activation, we will notify you via email and hold the item for 5 days. To clear an active number, you must contact your wireless service provider and clear any issues that are causing your item's ESN to be active so that we can complete the evaluation process. After this hold period expires, we will issue a revised value for your phone in "parts only" condition. You will have another 5 days to decide if you would like to Accept or Decline the revised offer.
We will notify you by email if the ESN is not clear for activation and hold your item for 5 days. To clear an active number, please contact your wireless service provider and resolve any issues that are causing your device's ESN to be active so that we may complete your activation.
Wireless Xperts Inc. 2016 - 2022, Registered Trademark Pending. Wireless Xperts is not affiliated with, sponsored, or otherwise endorsed by the manufacturers of the items available for trade-in or purchase. The Wireless Xperts logo and WirelessXperts.com are U.S. registered trademarks of Wireless Xperts Inc. Any other trademarks, logos, or brands are the property of their respective owners.